Privacy Policy

Privacy Overview

OnlineCasinoPrimeUK ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are committed to ensuring that your privacy is protected and that we comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

By using our website, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our website.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number when you contact us or subscribe to our newsletter
• Account Information: Username, password, and preferences if you create an account
• Communication Data: Records of correspondence when you contact us
• Marketing Preferences: Your preferences for receiving marketing communications

Automatically Collected Information

When you visit our website, we automatically collect certain information:

• Technical Data: IP address, browser type and version, operating system, device information
• Usage Data: Pages visited, time spent on pages, click-through rates, referral sources
• Location Data: General geographic location based on IP address
• Performance Data: Website performance metrics and error reports

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. Cookies are small text files stored on your device that help us provide personalized content and improve our services.

Types of Cookies We Use

How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our website and services
• Communication: To respond to inquiries, send newsletters, and provide customer support
• Personalization: To customize content and recommendations based on your preferences
• Analytics: To analyze website usage, identify trends, and improve user experience
• Marketing: To send promotional materials and offers (with your consent)
• Legal Compliance: To comply with legal obligations and protect our rights
• Security: To detect, prevent, and address technical issues and security threats

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our website
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given explicit consent for specific sharing
• Protection: To protect our rights, property, or safety, or that of our users

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure and regular security updates
• Access controls and authentication systems
• Regular security audits and vulnerability assessments
• Employee training on data protection and privacy
• Data backup and disaster recovery procedures

Your Privacy Rights

Under applicable data protection laws, you have the following rights regarding your personal information:

• Right of Access: Request copies of your personal information
• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal information
• Right to Restrict Processing: Request limitation of how we use your information
• Right to Data Portability: Request transfer of your information to another service
• Right to Object: Object to processing of your information for marketing purposes
• Right to Withdraw Consent: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below.

Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: